SHIPPING INFORMATION
1. Shipping Options
We offer the following delivery methods:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days (additional fee applies)
- Free Shipping on orders over $50
2. Processing Time
Orders are typically processed within 1-2 business days (excluding weekends & holidays).
3. Shipping Rates
- Domestic (U.S.): Calculated at checkout (free over $50)
- International: Varies by destination (calculated at checkout)
4. Order Tracking
Once shipped, you’ll receive:
- A confirmation email with tracking details
- Updates from the carrier
5. International Shipping
- Duties & taxes may apply (customer’s responsibility)
- Delivery times vary by country (5-14 business days)
- Some restrictions may apply
6. Delivery Issues
If your package is lost or delayed:
- Check tracking information first
- Contact the shipping carrier
- If unresolved, visit usagrimey.com/shipping-help
7. Address Requirements
Ensure your shipping address includes:
- Full name
- Street address (no P.O. boxes)
- Valid postal code
- Contact number
8. Returns & Exchanges
See our full policy at usagrimey.com/returns
For more details, visit usagrimey.com/shipping-policy
